Terms and Conditions

SpacesOS Inc.

Effective date: September 29, 2026

AI-assisted draft notice: This page was drafted with AI assistance. It has not been independently reviewed by a qualified attorney. Please seek independent legal review, especially before relying on it for a regulated or jurisdiction-specific question.

These Terms govern access to spacesos.com and the SpacesOS Inc. ("Spaces," "we," "us") software and related services (the "Services"). By creating an account, accepting an order, or using the Services, you agree to these Terms on behalf of yourself or the organization you represent. If you act for an organization, you represent that you have authority to bind it. Do not use the Services if you do not agree.

1. The Services

Spaces offers advisor-facing tools for outreach, research and workflow management, including optional third-party account connections and automated features. Features, integrations, availability and limits may change. Product descriptions are not a guarantee of leads, meetings, revenue, platform approval or uninterrupted access. Spaces is not a financial adviser, law firm or broker-dealer through these Services, and generated content is not legal, financial or compliance advice. Review outputs and campaign settings before use.

2. Accounts and workspace access

Provide accurate account information, keep credentials secure, use reasonable access controls, and promptly tell us of unauthorized access. You are responsible for activity under your account and for giving teammates suitable permissions. Do not share another person's credentials or connect an account without permission. We may use reasonable security checks, restrict access or require reauthentication if a connection is at risk.

3. Your content and instructions

You retain rights in content you submit. You grant Spaces a limited right to host, process, transmit, adapt and display that content as needed to provide and protect the Services and carry out the workflows you configure. You represent that you have rights and lawful authority to provide the data and to instruct us to process it. You remain responsible for your recipients, lists, claims, messages, consent and legal compliance. Generated drafts can be inaccurate; check them before they are sent or published. We may use aggregated or de-identified operational information to improve the Services where permitted by law, without identifying you or a prospect.

4. Third-party platforms and acceptable use

Connected services have independent terms, technical controls and policies. You are responsible for your use of connected accounts and for complying with applicable laws, including privacy, marketing, anti-spam and financial-services rules that apply to your activity. We may suspend an integration or feature where we believe it creates a legal or security risk. Third-party platforms may limit or terminate access at any time, and we are not responsible for their independent decisions.

You may not use the Services to send unlawful, deceptive, harassing or unsolicited communications; scrape or collect data without lawful authority; bypass platform limits or security controls; impersonate another person; upload malicious code; infringe rights; or interfere with the Services or other users. Do not use the Services for regulated advice or promises unless you have required approvals and reviews. We may investigate and remove abusive content or limit access where reasonably necessary.

5. Fees, subscriptions and cancellation

Any paid plan's price, billing interval, included features, trial, taxes and renewal terms are those shown in the checkout or signed order accepted by you. If a subscription renews automatically, the checkout or order will say so and describe how to cancel. You authorize the payment method you provide to be charged under that order. You are responsible for applicable taxes other than taxes on our income. Any refund or performance guarantee in a written offer accepted by you controls over this general section; this section does not limit that guarantee. Otherwise, fees already paid are nonrefundable except as required by law. Cancellation stops future renewal as described in your order; it does not erase charges already due. If your payment fails, we may suspend paid features after reasonable notice where appropriate. Contact legal@spacesos.com for a billing dispute; a signed order controls if it differs from these general Terms.

6. Availability and changes

We may modify or discontinue features, including integrations that depend on a third party. We will use reasonable efforts to give notice of material changes affecting a paid plan when practicable. We may interrupt access for maintenance, security or events outside our control. We do not promise any particular third-party API, outreach volume or outcome. You are responsible for keeping copies of content important to your business.

7. Intellectual property and feedback

Spaces and its licensors retain rights in the Services, software, design and documentation. We grant you a limited, nonexclusive, nontransferable right to use the Services during your authorized term for your internal business purposes. Do not reverse engineer, resell, sublicense or copy the Services except where law permits or we agree in writing. If you give feedback, we may use it without obligation to you, but it does not transfer ownership of your confidential content.

8. Termination

You may stop using the Services and cancel a subscription under the applicable order. We may suspend or terminate access for material breach, nonpayment, legal or security risk, or the end of a required third-party connection. Where appropriate, we will give notice and an opportunity to cure before termination, unless urgent action is needed. On termination, your right to use the Services ends; accrued payment obligations and provisions meant to survive remain. Ask us about export or deletion of workspace information, subject to technical and legal limits and the Privacy Policy.

9. Disclaimers and limits of liability

To the extent permitted by law, the Services are provided "as is" and "as available" without implied warranties of merchantability, fitness for a particular purpose or noninfringement. We do not guarantee that generated information is accurate or that campaigns comply with your professional obligations. Neither party is liable to the other for indirect, incidental, special, consequential or punitive damages, or lost profits, arising from these Terms, even if warned of the possibility. To the extent permitted by law, each party's total liability under these Terms will not exceed the fees paid or payable to Spaces for the Services during the 12 months before the claim. This cap does not limit payment obligations, fraud, intentional misconduct, infringement of the other party's intellectual property rights, or liabilities that cannot be limited by law. A separate signed order may set different liability terms.

10. Governing law and disputes

These Terms are governed by Delaware law, without regard to conflict-of-laws rules. Unless a signed order provides otherwise, courts located in Delaware have exclusive jurisdiction over disputes arising from these Terms, subject to any nonwaivable rights under applicable law. Before filing a claim, contact legal@spacesos.com so we can try to resolve it informally. Nothing here restricts a lawful regulator complaint or a remedy that cannot be waived.

11. Changes, notices and contact

We may update these Terms by posting a new effective date. For material changes, we will give notice as required by law; continuing to use the Services after an effective change means acceptance where law permits. If you do not accept a change, stop using the Services and cancel any subscription under its order. Notices to Spaces: legal@spacesos.com. SpacesOS Inc., Wilmington, Delaware, United States. The Privacy Policy explains personal-information handling. If any provision is unenforceable, the rest remains in effect; failure to enforce a provision is not a waiver.