Spaces vs respond.io
respond.io: a shared inbox for customer conversations across many messaging apps, with AI agents. Spaces: lets the AI agent you choose answer customers on the accounts you already use. Here is how they differ, and when each is the better choice.
| Spaces | respond.io | |
|---|---|---|
| What it is | Lets the AI agent you choose answer customers on the accounts you already use. | A shared inbox for customer conversations across many messaging apps, with AI agents. |
| Built for | Business owners and small teams whose customers message them on chat apps. | Sales and support teams handling a high volume of conversations. |
| Channels | WhatsApp, Instagram, LinkedIn, Messenger and X. | WhatsApp, Messenger, Instagram, TikTok, Telegram, LINE, Viber, WeChat, SMS, email and web chat. LinkedIn and X are not listed. |
| Your existing number, connected by scanning a QR code. No Meta approval, no message templates and no Meta message fees. | Through the WhatsApp Business Platform. Meta’s message fees are billed separately. | |
| AI | Works with Claude, ChatGPT, Grok, Cursor and other AI agents through one MCP server, plus built-in routines. | AI agents on Growth and higher plans, with monthly AI credits and extra credits for sale. |
| Price | From $19 a month for one account, or $15 a month billed yearly. Priced per connected account, with no per-contact or per-seat fees. | From $79 a month billed yearly, with no free plan. Priced by monthly active contacts and users. |
Choose respond.io if
- You run a support or sales team that needs a shared inbox, assignments and reporting.
- You need channels such as LINE, Viber, WeChat or SMS.
- You send large WhatsApp campaigns on the official platform.
Choose Spaces if
- You are a smaller business and $79 a month and up is more than you need.
- You need LinkedIn or X.
- You want to bring the AI agent you already use, such as Claude or ChatGPT.
- You want to keep your existing WhatsApp number on your phone.
About how WhatsApp connects
Spaces connects the WhatsApp number you already use, so there is no approval to wait for and no template to write. Tools on the official WhatsApp Business Platform suit large template broadcasts. Each platform has its own rules about automation, which is why Spaces keeps every account inside safe limits. How Spaces keeps accounts safe.
Facts about respond.io were checked on 4 Nov 2026 from respond.io pricing and respond.io integrations. Prices and features change; their site has the current version. respond.io is a trademark of its owner.