What is the main difference between Spaces and Kommo?

Kommo is built for sales teams that close deals in chat. Spaces is built for business owners and small teams whose customers message them on chat apps.

When is Kommo the better choice?

You want a full CRM with deal pipelines, tasks and reports. Your sales team works leads from WhatsApp, Instagram and TikTok. You need Telegram or TikTok in the same place.

When is Spaces the better choice?

You want customers answered, not a CRM to run. You need LinkedIn, X or email. You want to pay monthly per account, not per user six months up front. You want to bring the AI agent you already use.

Spaces vs Kommo

Kommo: a sales CRM built around chat, with pipelines, bots and AI agents for WhatsApp, Instagram and TikTok. Spaces: lets the AI agent you choose answer customers on the accounts you already use. Here is how they differ, and when each is the better choice.

	Spaces	Kommo
What it is	Lets the AI agent you choose answer customers on the accounts you already use.	A sales CRM built around chat, with pipelines, bots and AI agents for WhatsApp, Instagram and TikTok.
Built for	Business owners and small teams whose customers message them on chat apps.	Sales teams that close deals in chat.
Channels	WhatsApp, Instagram, LinkedIn, Messenger, X and email.	WhatsApp, Instagram, Messenger, Telegram and TikTok, with more through integrations. LinkedIn, X and email are not named on their home page.
WhatsApp	Your existing number, connected by scanning a QR code. No Meta approval, no message templates and no Meta message fees.	Connected through Meta login with a Business portfolio. A WhatsApp Business app number can connect without deleting it and keep working in the app. Personal WhatsApp numbers must be deleted and connected as new.
AI	Works with Claude, ChatGPT, Grok, Cursor and other AI agents through one MCP server, plus built-in routines.	Kommo AI credits each month per user, from 750 to 2,250. AI agents on Advanced (up to 3) and Pro (up to 50).
Price	From $19 a month for one account, or $15 a month billed yearly. Priced per connected account, with no per-contact or per-seat fees.	Per user a month: Base $25, Advanced $35, Pro $45, paid at least 6 months up front. Monthly payment is not offered. 14-day free trial.

Choose Kommo if

You want a full CRM with deal pipelines, tasks and reports.
Your sales team works leads from WhatsApp, Instagram and TikTok.
You need Telegram or TikTok in the same place.

Choose Spaces if

You want customers answered, not a CRM to run.
You need LinkedIn, X or email.
You want to pay monthly per account, not per user six months up front.
You want to bring the AI agent you already use.

About how WhatsApp connects

Spaces connects the WhatsApp number you already use, so there is no approval to wait for and no template to write. Tools on the official WhatsApp Business Platform suit large template broadcasts. Each platform has its own rules about automation, which is why Spaces keeps every account inside safe limits. How Spaces keeps accounts safe.

Facts about Kommo were checked on 9 Nov 2026 from Kommo pricing and Kommo WhatsApp. Prices and features change; their site has the current version. Kommo is a trademark of its owner.

Start a trial See pricing

Other comparisons: Zernio, ManyChat, respond.io, WATI, Tidio, Intercom, Zendesk, Freshchat, Gorgias, Trengo, SleekFlow, Chatfuel, Landbot, Botpress, Voiceflow, Zoko, Interakt, Callbell.