Spaces vs Zoko
Zoko: a WhatsApp platform for Shopify stores, with a team inbox, broadcasts, automated flows and AI agents. Spaces: lets the AI agent you choose answer customers on the accounts you already use. Here is how they differ, and when each is the better choice.
| Spaces | Zoko | |
|---|---|---|
| What it is | Lets the AI agent you choose answer customers on the accounts you already use. | A WhatsApp platform for Shopify stores, with a team inbox, broadcasts, automated flows and AI agents. |
| Built for | Business owners and small teams whose customers message them on chat apps. | Shopify brands. |
| Channels | WhatsApp, Instagram, LinkedIn, Messenger, X and email. | WhatsApp, with Instagram for $9.99 a month and Messenger at no platform fee, plus a website chat widget. LinkedIn, X and email are not listed. |
| Your existing number, connected by scanning a QR code. No Meta approval, no message templates and no Meta message fees. | Zoko is an official Meta Business Partner. You pay Meta's message rates directly, and on the Starter plan Zoko adds $0.015 a conversation. | |
| AI | Works with Claude, ChatGPT, Grok, Cursor and other AI agents through one MCP server, plus built-in routines. | Add-on agents: Guru answers questions and Wismo tracks orders, each $24.99 a month plus $0.09 a resolution after the first 100. Sello takes orders for $24.99 a month plus 3% of order value. |
| Price | From $19 a month for one account, or $15 a month billed yearly. Priced per connected account, with no per-contact or per-seat fees. | Starter $49.99 a month plus $0.015 a conversation, Plus $79.99, Elite $139.99, with more conversations and agents included higher up. 7-day free trial. |
Choose Zoko if
- You run a Shopify store and want WhatsApp tied to your products and orders.
- You want AI that tracks orders and takes payment in chat.
- You send WhatsApp broadcasts to your customer list.
Choose Spaces if
- You are not a Shopify store, or you mostly answer customers rather than broadcast.
- You need LinkedIn, X or email.
- You want WhatsApp without Meta's message fees or templates.
- You want one price per account, without per-conversation or per-resolution fees.
About how WhatsApp connects
Spaces connects the WhatsApp number you already use, so there is no approval to wait for and no template to write. Tools on the official WhatsApp Business Platform suit large template broadcasts. Each platform has its own rules about automation, which is why Spaces keeps every account inside safe limits. How Spaces keeps accounts safe.
Facts about Zoko were checked on 9 Nov 2026 from Zoko pricing and Zoko. Prices and features change; their site has the current version. Zoko is a trademark of its owner.
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