Features for answering customers with your AI agent
Spaces gives the AI agent you already use one inbox for WhatsApp, Instagram, LinkedIn, Messenger and X and email, plus the tools to answer customers well: scheduled messages, set auto-replies, comment-to-DM, hand-over to your team, pause and approvals, follow-ups that stop on a reply, and limits that keep every account safer.
Every feature works through the accounts you already have, so customers keep writing to the same number, profile or address. You ask your agent in plain words, and it uses Spaces to read, reply and schedule for you.
Each page below explains what the feature does, shows an example, says how to use it with your agent, and lists the channels and limits that apply.
Every feature
One inbox for every channel
One inbox puts every conversation from your connected accounts in a single list, so your AI agent can read and reply to all of them from one place.
Scheduled messages
A scheduled message is written now and sent later, at the local time and inside the working hours you choose.
Auto-replies and routines
A routine watches for a trigger, such as a keyword or a set time, and then sends a saved reply, tags the chat or emails you a summary.
Comment-to-DM and comment replies
Comment-to-DM turns a comment on your Instagram post into a private conversation, and lets your agent answer comments on Instagram and LinkedIn.
Hand a chat to a person
Hand-over moves one conversation from your AI agent to a person, and keeps the agent out of it until it is handed back.
Pause and approvals
Pause stops all sending in one step, and approvals let you check what your agent wants to send before it goes.
Pause and approvals are available in every workspace.
Follow-ups that stop when they reply
A workflow sends a few planned messages over days, and stops as soon as the person answers.
Safe sending
Safe sending keeps every account inside daily limits, paces its messages and warms new accounts up slowly.
FAQ
What do I need to use these features?
A Spaces account, at least one connected account and an AI agent such as Claude Code, Claude, Cursor, Codex, ChatGPT, Grok, OpenClaw and Hermes. Every plan starts with a trial. No card needed.
Do these features work on every channel?
Most work on WhatsApp, Instagram, LinkedIn, Messenger and X. Email is answered thread by thread, and each feature page lists exactly which channels it supports.
Are auto-replies the same as my AI agent?
No. Auto-replies, called routines, send words you saved in advance. Your AI agent writes a fresh answer for each message.
Can I stop everything at once?
Yes. Pausing the workspace stops every message, post, comment and routine at once, while reading keeps working.
Do features get around platform limits?
No. Every send, scheduled message, routine and follow-up uses the same per-account limits, which lowers the risk of a restriction.
Try it with your own accounts
Connect an account and add Spaces to your AI agent. Every plan starts with a trial. No card needed.
More: What an agent can do on each channel, Connect your AI agent, Sending limits, Account safety, Compare Spaces.