Best Kommo alternatives for small businesses (2026)
If you want customers answered rather than a CRM to run, Spaces is the closest alternative, paid monthly per account. If you still want a CRM-style tool, Interakt and SleekFlow are the nearer swaps. Each option below shows what it is, who it suits and its price as published on 9 Nov 2026.
Who looks for a Kommo alternative, and why
Small businesses who tried Kommo and wanted customers answered more than a CRM to run. Kommo suits some businesses well and others less so. The reasons people give for looking elsewhere usually come down to these:
- Kommo is a sales CRM built around chat, with pipelines, bots and AI agents.
- It is priced per user a month and paid at least 6 months up front. Monthly payment is not offered.
- AI agents come on the Advanced and Pro plans.
- LinkedIn, X and email are not named on their home page.
4 alternatives to Kommo
1. Spaces
Lets the AI agent you choose answer customers on the accounts you already use.
Best for: Business owners and small teams whose customers message them on chat apps.
Consider it if: you want customers answered by the AI agent you already use, paying monthly per account rather than per user.
Price: Plans from $19 a month, priced per connected account. The trial needs no card. See pricing
2. Interakt
A WhatsApp-focused platform for marketing, sales and support, with campaigns, chatbots, AI agents and a sales CRM.
Best for: Growing businesses across many industries, including online stores on Shopify.
Consider it if: you want a sales CRM next to WhatsApp campaigns, chatbots and AI agents.
Price: Starter $12 a month for Instagram. Growth $55 a month and Advanced $69 a month with WhatsApp, plus taxes and template charges. Enterprise on request. Free trial. Checked 9 Nov 2026. Spaces vs Interakt.
3. SleekFlow
A WhatsApp-first messaging platform where AI agents handle sales and support chats.
Best for: Sales and support teams selling over WhatsApp.
Consider it if: you sell mainly over WhatsApp and want a CRM-style inbox with AI agents.
Price: Essential $49 a month, Pro $109, Premium $279, with up to 20% off yearly. Priced by active contacts and seats, with extras for more. Checked 9 Nov 2026. Spaces vs SleekFlow.
4. Callbell
A shared inbox for sales and support on WhatsApp, Instagram, Messenger, Telegram, TikTok and website chat.
Best for: Sales and support teams handling customer chats together.
Consider it if: several people on your team share one chat inbox, with Telegram, TikTok and website chat.
Price: €14 an agent a month, or €18 on Plus, billed monthly. Each extra WhatsApp, Instagram, Messenger, Telegram, TikTok or web chat account is €20 a month. Enterprise for 50+ agents on request. 7-day free trial. Checked 9 Nov 2026. Spaces vs Callbell.
How to choose
Start with where your customers already write to you, then how WhatsApp connects. The table shows each tool as its own site described it on 9 Nov 2026.
| Tool | Best for | Chat channels | |
|---|---|---|---|
| Kommo | Chat-led sales teams | WhatsApp, Instagram, Messenger | Connected through Meta login with a Business portfolio. A WhatsApp Business app number can connect without deleting it and keep working in the app. Personal WhatsApp numbers must be deleted and connected as new. |
| Spaces | Business owners | WhatsApp, Instagram, LinkedIn, Messenger, X, Email | The WhatsApp number you already use, connected by scanning a QR code, so you skip message templates and Meta message fees. |
| Interakt | WhatsApp campaigns | WhatsApp, Instagram | Through the WhatsApp Business API, with Interakt as the solution provider. You link a Facebook Business Page and verify a number that is not on another WhatsApp account. Messages you start need approved templates, and template charges are billed on top. |
| SleekFlow | WhatsApp sales teams | WhatsApp, Instagram, Messenger, Email | Through the WhatsApp Business Platform, at $15 a month a number plus Meta's message rates. |
| Callbell | Shared team inbox | WhatsApp, Instagram, Messenger | Through Meta's official Cloud API. Coexistence lets you keep the WhatsApp Business app on the same number. Each WhatsApp number is €20 a month, Meta's fees are extra and campaigns cost €0.02 a contact reached. |
Stay with Kommo if
Kommo is the better choice for some businesses. Stay where you are if any of these sound like you:
- You want a full CRM with deal pipelines, tasks and reports.
- Your sales team works leads from WhatsApp, Instagram and TikTok.
- You need Telegram or TikTok in the same place.
Spaces and Kommo, head to head
If you have narrowed it down to Spaces or Kommo, the side-by-side comparison covers channels, how WhatsApp connects, AI and price in one table: Spaces vs Kommo.
A word on personal accounts
Spaces connects the accounts you already use, and every platform has its own rules about automating them. Spaces keeps each account inside safe sending limits and warms new accounts up slowly, which lowers the risk without removing it. Read the sending limits for each channel, how Spaces keeps accounts safe and when the WhatsApp Business Platform beats a QR code.
FAQ
What is the best Kommo alternative for a small business?
If you want customers answered rather than a CRM to run, Spaces is the closest alternative, paid monthly per account. If you still want a CRM-style tool, Interakt and SleekFlow are the nearer swaps.
Why do people look for an alternative to Kommo?
Small businesses who tried Kommo and wanted customers answered more than a CRM to run. Kommo is a sales CRM built around chat, with pipelines, bots and AI agents.
How much does Kommo cost?
When we checked on 9 Nov 2026, Kommo’s site said: Per user a month: Base $25, Advanced $35, Pro $45, paid at least 6 months up front. Monthly payment is not offered. 14-day free trial. Prices change, so check Kommo’s own pricing page for the current version.
When should I stay with Kommo?
You want a full CRM with deal pipelines, tasks and reports. Your sales team works leads from WhatsApp, Instagram and TikTok.
Can I keep my WhatsApp number if I move to Spaces?
Yes. Spaces connects the WhatsApp number you already use by scanning a QR code, like linking a computer, so customers keep messaging the same number. WhatsApp restricts automation, so Spaces keeps every account inside safe sending limits. That lowers the risk, but it cannot remove it.
Does Spaces have a trial?
Yes. Every plan starts with a trial, and no card is needed. Plans from $19 a month, and the pricing page has the full comparison.
Facts about other products come from their own websites, checked on 9 Nov 2026; each head-to-head comparison links its sources. Prices and features change, so their sites have the current version. Product names are trademarks of their owners.
Other alternatives: Zernio, ManyChat, respond.io, WATI, Tidio, Intercom, Zendesk, Freshchat, Gorgias, Trengo, SleekFlow, Chatfuel, Landbot, Botpress, Voiceflow, Zoko, Interakt, Callbell.