Spaces for teams and larger businesses

Many accounts in one workspace

A workspace can hold several WhatsApp numbers, Instagram accounts, LinkedIn profiles, Messenger pages, X accounts and email inboxes. Each one is its own account, with its own limits and its own warm-up, so a busy account never uses up another one’s allowance.

If you run accounts for clients or branches, you can tag each account with your own reference, such as the client it belongs to, so your AI agent always picks the right one. The limits stay per account, and splitting one account across several workspaces to get around them is against our terms.

A role for everyone on the team

The owner invites people by email and gives each one a role:

• Owner: everything, including billing, members and security settings.
• Admin: accounts, keys for anyone, and routines. Admins cannot change billing or members.
• Member: the team’s conversations, and their own keys that read or send.
• Viewer: read only, with their own read-only keys.

Only the owner invites people, changes roles and removes people, and anyone can leave. Ownership can be handed to another member. An invitation expires after 14 days. A role also limits the keys a person can create: a viewer can only make read-only keys, and only owners and admins can give a key the right to connect accounts.

A key for each use

Every AI agent has its own key, its own permissions, the accounts it may use, a daily share and an off switch, all on the Your agent page. Each account’s own safe limits always apply on top.

That lets you match access to the job. A reporting agent can have a read-only key. An agent you are still testing can have a draft-only key, so its replies wait for a person to approve. The agent you trust with customers can have a key that sends. See how keys are protected.

Control, and a record of who changed what

Larger teams need to know what happened and to stop things quickly. Spaces gives you:

• An audit log of member changes, agent access changes, pauses, account links and disconnections, and hand-overs.
• Settings → Pause everything, which stops all sending at once, and a pause for each agent.
• Hand-over, so a person on your team can take any conversation from the AI agent.
• Two-step sign-in with an authenticator app, which the owner can require for everyone.

The full detail is on the security page, and business customers can sign our Data Processing Agreement.

Agency pricing from 10 accounts

Agencies and businesses with 10 or more connected accounts can use agency pricing, charged per account. The agencies page explains how it works for client accounts, and pricing has the current plans.

Talk to us

If you are planning a larger rollout, or need answers for a security or data protection review, email hello@spacesos.com. Tell us how many accounts and channels you have and what you want your AI agents to do, and we will tell you honestly whether Spaces fits.

Can one workspace hold accounts for several clients or branches?

Yes. Each account is separate, with its own limits, and you can tag it with your own reference, such as the client it belongs to.

What roles are there?

Owner, Admin, Member and Viewer. The owner handles billing and members, admins manage accounts and keys, members work in conversations with their own keys, and viewers can only read.

Can I limit what each AI agent does?

Yes. Each agent has its own key, permissions, accounts and daily share, and you can pause or remove it at any time.

Can I require two-step sign-in for the whole team?

Yes. The owner can require it, and anyone without an authenticator app sets one up the next time they sign in.

When does agency pricing start?

From 10 connected accounts. The pricing page has the current numbers.

Do more accounts mean higher limits per account?

No. Every account keeps the same safe limits, whatever the size of the workspace, and they cannot be raised.

Is there a Data Processing Agreement?

Yes. Read it on the DPA page and email hello@spacesos.com for a signed copy.