Manage many accounts and clients
Spaces lets one workspace connect many accounts, such as several WhatsApp numbers or every client’s Instagram, and keeps each one separate. Every account has its own limits, and you can tag accounts by client, give each AI agent only the accounts it should use and see usage per account.
What it does
Multi-account management keeps many connected accounts in one workspace, each with its own limits, and lets you decide which agent can use which account.
You, to your AI agent: Which client accounts need attention this morning?
Your AI agent: Two do. The bakery’s Instagram was signed out overnight and needs reconnecting, and the dental practice’s WhatsApp has used most of today’s new chats. Everything else is working.
You: Send the bakery a link to reconnect.
Your AI agent: Here is the link to send them. It opens a secure sign-in for their Instagram.
Who it is for
Agencies, franchises and businesses with more than one brand often look after many accounts at once: a WhatsApp number per branch, an Instagram per client, a LinkedIn profile for each consultant. Logging in and out of each one does not scale.
With Spaces, every account connects to one workspace and your AI agent works across all of them. Each account stays its own account, with its own limits and its own warm-up, so a busy day on one never uses up the room on another.
Keeping clients apart
Spaces gives you the tools to keep each client’s accounts in order:
- send a client a link to connect their own account, by QR code for WhatsApp or a secure sign-in for the others
- tag each account with your own client reference and find it again by that reference
- search and filter accounts by name, channel or status, including the ones that need attention
- give each AI agent its own permissions and only the accounts you tick, with an optional daily share of its own
- create a separate key for each client or agent, and pause or remove it without touching the rest
- export usage by account and by day, as a spreadsheet, with no message text in it
Checking every account at a glance
Your agent can tell you which accounts are working, which need reconnecting and how much room each one has left today and this week. If one account is signed out or restricted, sending stops for that account only, and the others carry on.
When you need to stop everything, you can pause one agent, one key or the whole workspace. Reading keeps working while sending is paused.
Pricing for many accounts
Plans are priced per connected account, and the Agency plan has a lower rate per account from the 50th account. The pricing page has the details for each plan.
How to use it with your AI agent
- Connect each account. Connect your own accounts from the dashboard, or ask your agent for a connect link to send a client so they can connect theirs.
- Tag accounts by client. Ask your agent to tag each account with the client it belongs to, so you can find and filter them later.
- Decide who uses what. Under Your agent in the dashboard, choose what each AI agent may do and which accounts it can use. Create a separate key for any agent or client that needs one.
- Check health and usage. Ask your agent each morning which accounts need attention and how much room each has left, and export usage by account when you need it.
Things you can say to your agent:
- “Which accounts need reconnecting?”
- “Make me a link the new client can use to connect their WhatsApp.”
- “Tag the three salon accounts as "client: Bloom".”
- “How many messages did each client account send last month?”
Setup for each AI agent is on Connect your AI agent.
Which channels support it
- WhatsApp: More than one number per workspace, each its own account with its own limits.
- Instagram: An account per client or brand, each with its own limits.
- LinkedIn: A profile per person, with limits set by each account’s own LinkedIn plan.
- Messenger: An account per client, each with its own limits.
- X: An account per client, each with its own limits.
- Email: A mailbox per person or client, each with its own limits.
- iMessage: Coming soon: text your own AI agent from your phone.
Limits cannot be shared or moved between accounts. Each account keeps its own.
Limits that apply
- Every account has its own daily limits and warm-up, whatever else is connected.
- A WhatsApp number, for example, sends up to 400 messages and starts up to 10 new chats a day.
- An agent’s daily share is an extra limit on top. It can never raise an account’s own limits.
- Reconnecting an account starts its warm-up again.
Every channel’s limits are on sending limits, and how Spaces protects accounts is on account safety.
FAQ
How many accounts can I connect?
As many as your plan allows, and you can add more at any time. Plans are priced per connected account. See the pricing page for each plan.
Can a client connect their own account?
Yes. Ask your agent for a connect link and send it to the client. They connect with a QR code for WhatsApp or a secure sign-in for the others.
Can I limit an AI agent to one client’s accounts?
Yes. Under Your agent in the dashboard, tick only the accounts that agent may use, and set what it may do.
Does a problem on one account affect the others?
No. Each account has its own limits, and if one is signed out or restricted, sending stops for that account only.
Can I see usage per client?
Yes. Tag accounts with your client reference and export usage by account and by day. The export never includes message text.
Can I pause one client without pausing everyone?
Yes. You can pause one agent or one key, or pause the whole workspace when you need everything to stop.
Try it with your own accounts
Connect an account, add Spaces to your AI agent and try many accounts today. Every plan starts with a trial. No card needed.
Read more
- Spaces for agencies
- Pricing
- How many WhatsApp numbers can a business use?
- Sending limits by channel
- Pause and approvals
Other features: One inbox, Scheduled messages, Auto-replies, Comment-to-DM, Hand-over, Pause and approvals, Follow-ups, Safe sending, Publish posts, Schedule posts, Message requests, Story replies, People lookup, Webhooks.