Find out who messaged you
Spaces lets your AI agent look up the person behind a message, so it knows who it is talking to before it answers. It can read their profile, find your past conversations with them and, on LinkedIn, see their role, company and how you are connected.
What it does
People lookup gives your agent the context on whoever wrote to you, from their public profile and your own history with them.
New LinkedIn message: Hi, we are looking for help with our office fit-out next spring.
You, to your AI agent: Who is this, and have we spoken before?
Your AI agent: She is the operations manager at a 40-person design studio in Leeds, and a 2nd-degree connection through two people you know. You have not messaged before. Shall I reply and suggest a call?
Why it helps to know who is writing
A message from a regular customer, a new enquiry and a supplier all need different answers. When you reply yourself, you glance at the profile and remember the last chat. Your AI agent can do the same, so its answer fits the person instead of sounding like a form letter.
What your agent can look up
As far as each platform shows it, your agent can:
- read a person’s profile, with their name, picture and username
- see the people in a conversation, including a group
- find your existing chat with someone, and the messages you have exchanged
- see whether a person is online, or when they were last seen, where the platform shows it
- on Instagram and LinkedIn, see a person’s recent posts, followers and who they follow
- on LinkedIn, see how you are connected, shared connections, and on request their experience, education, skills and contact details
- on LinkedIn, read a company page and see who viewed your profile recently
Looking someone up on Instagram
On Instagram, your agent looks a person up by their exact username. Instagram does not allow searching for people by keyword from other tools, so Spaces does not offer it.
Email works through your mailbox instead: your agent can see the contacts saved there and find past emails from an address.
Used for the people who write to you
People lookup is there to help your agent answer the customers, clients and contacts who are already talking to you. Spaces is not a tool for building lists of strangers to message, and every lookup counts towards the account’s limits, the same way it would if you opened each profile yourself.
How to use it with your AI agent
- Connect your accounts. In your Spaces dashboard, connect the accounts you already use. WhatsApp links with a QR code, the same way you would link WhatsApp on a computer. Instagram, LinkedIn, Messenger, X and email connect by signing in through a secure link.
- Add Spaces to your AI agent. Add Spaces to the AI agent you already use, such as Claude Code, Claude, Cursor, Codex, ChatGPT, Grok, OpenClaw, Hermes, Meta Muse and Instinct. Each one has a short setup page, and most sign in through the browser with no code to copy.
- Ask who someone is. Ask your agent who sent a message, whether you have spoken before and anything useful from their profile.
- Let it use what it finds. Tell your agent to check the person before answering new enquiries, so its replies fit who they are.
Things you can say to your agent:
- “Who sent this LinkedIn message, and where do they work?”
- “Have I spoken to this Instagram account before?”
- “Show me my last chat with Maria on WhatsApp.”
- “Who viewed my LinkedIn profile this week?”
Setup for each AI agent is on Connect your AI agent.
Which channels support it
- LinkedIn: Profiles with role, company and how you are connected, plus experience, skills and contact details on request, company pages and profile viewers.
- Instagram: Profiles by exact username, recent posts, followers and who they follow.
- WhatsApp: The people in a chat, their profile picture and your past messages.
- Messenger: The people in a chat and your past messages with them.
- X: Profiles and your past messages with a person.
- Email: The contacts saved in your mailbox and past emails from an address.
Searching Instagram for people by keyword is not available.
What a profile shows depends on the platform and the person’s own privacy settings.
Limits that apply
- Instagram profile views share one budget with likes, comments, follows, posts and new conversations: 10 an hour and 100 a day, writes at least 30 seconds apart at random.
- LinkedIn profile views: 100 a day, 150 on Sales Navigator and 200 on Recruiter.
- A newly connected account starts with fewer lookups, for example 22 a day on LinkedIn, and builds up over four weeks.
- Finding your chat with a person and listing the people in a chat count as lookups too.
Every channel’s limits are on sending limits, and how Spaces protects accounts is on account safety.
FAQ
Can my agent see who sent me a message?
Yes. It can read the person’s profile as far as the platform shows it, and find your past conversations with them.
What can it see on LinkedIn?
How you are connected, shared connections and whether you can send an InMail, plus their about text, experience, education, skills and contact details when your agent asks for them.
Can it search Instagram for people?
No. On Instagram your agent looks someone up by their exact username. Keyword search for people is not available.
Do lookups count towards my limits?
Yes. Each profile view counts, the same as opening the profile yourself, and Spaces keeps it inside the account’s daily limit.
Can I use this to find new people to message?
Spaces is built for answering the people who write to you and those who expect to hear from you. It is not a tool for building lists of strangers to contact.
Try it with your own accounts
Connect an account, add Spaces to your AI agent and try people lookup today. Every plan starts with a trial. No card needed.
Read more
- What your agent can do on LinkedIn
- One inbox for every channel
- Answering LinkedIn messages with AI
- LinkedIn limits
Other features: One inbox, Scheduled messages, Auto-replies, Comment-to-DM, Hand-over, Pause and approvals, Follow-ups, Safe sending, Publish posts, Schedule posts, Message requests, Story replies, Many accounts, Webhooks.