Sales and lead generation with your AI agent
Spaces lets your AI agent work the sales conversations that reach your business on WhatsApp, Instagram, LinkedIn and Facebook Messenger. It answers new enquiries quickly, asks the questions that qualify a lead, shares the right link or brochure, books the next step and follows up with people who asked to hear from you.
It is a sales tool for warm conversations. On LinkedIn it can also help with careful one-to-one outreach inside LinkedIn’s limits, but it is never a tool for mass outreach. Your CRM stays your own: the agent updates it only through its own tools, if you connect them.
What the AI agent does on each channel
- WhatsApp: People who saw an ad, a listing or your website message to ask about price and availability. The agent answers, asks a couple of qualifying questions, and books a call or a visit.
- Instagram: Enquiries arrive as direct messages, story replies and comments such as “price?”. The agent answers in the chat, and can send a private reply from a comment into the person’s messages where Instagram allows it.
- LinkedIn: The agent answers prospects who write to you, looks up their public profile for context, and can send careful one-to-one messages and connection requests to people you choose. A normal message goes to a 1st-degree connection. Anyone else needs a connection request or an InMail.
- Facebook Messenger: The agent replies to people who message your personal Facebook account about your offer, and tells you when a lead is ready to talk.
Spaces works with Instagram, WhatsApp, LinkedIn, Facebook and TikTok (coming soon). On Facebook, that means Messenger on a personal Facebook account.
Prospect on LinkedIn: Hi, I saw your post about onboarding. Do you work with teams of about 40 people?
Your AI agent: Thanks for getting in touch, Marta. Yes, we work with teams that size. What would you most like to fix first: how long onboarding takes, or how new managers are trained?
Prospect: How long it takes. It is about two months for us right now.
Your AI agent: That is exactly what Tom works on. Would a 20-minute call next week help? He has Tuesday at 10 or Thursday at 3.
Prospect: Thursday at 3 works.
Your AI agent, to you: Marta, Head of People at a 40-person firm, wants to shorten onboarding. The call is in Tom’s calendar for Thursday at 3, through my calendar tool, and I have tagged the chat “call booked”.
Lead generation: answer first, and answer well
A new enquiry is at its warmest in the first few minutes. Your agent replies straight away, in the chat the person started, answers what they asked, and asks the two or three questions you use to tell a good fit from a poor one. When a lead is ready, it shares your booking link or books the call through its own calendar tool.
Follow-ups go only to people who asked to hear from you, and they stop as soon as the person replies. Anyone who says stop is not messaged again.
Sales enablement: brief your team before every call
Your agent can also prepare your sales people. Ask it to summarise a conversation before a call, tag each chat by stage, look up a prospect’s public profile, or list who is waiting for a quote. If you connect your CRM to the agent, it can write the lead and the summary there itself.
How to set it up
- Connect your accounts. In your Spaces dashboard, connect the accounts you already use. WhatsApp links with a QR code, the same way you would link WhatsApp on a computer. Instagram, LinkedIn and Facebook connect by signing in through a secure link.
- Add Spaces to your AI agent. Add Spaces to the AI agent you already use, such as Claude, ChatGPT or your own code, through the MCP server or the API. Each agent has a short setup page.
- Give the agent its brief. Tell it what you sell, who is a good fit, your qualifying questions, what it may say about price, your booking link, and when to pass a lead to a person.
- Connect your CRM, if you want. If you want leads in your CRM, connect it to the agent through its own tools or MCP server. The agent reads the chat through Spaces and writes the lead to your CRM itself. Spaces does not connect to CRMs.
- Test it. Send your own account an enquiry from another phone or profile, and check how the agent qualifies you before you let it reply on its own.
Setup for each AI agent is on Connect your AI agent, and every endpoint is in the docs.
What always goes to a person
Tell your agent to hand these to a person every time:
- discounts, negotiation and anything outside your price list
- contracts, terms and anything legal
- a lead who asks to speak to a person
- large or unusual deals
- complaints, or anyone who seems unsure or upset
Safety and limits
Sales is where accounts most often get into trouble. Spaces is built for conversations people start, and for people who know you and expect to hear from you. The Terms rule out bulk unsolicited messages, bought or scraped contact lists, and cold outreach at scale.
On LinkedIn, keep outreach to careful one-to-one messages, each written for the person it goes to. On WhatsApp, Spaces refuses the same cold text sent to many people. Spaces lowers the risk with limits, pacing and warm-up, and pauses sending if an account shows signs of a restriction. No tool can promise that a platform will never restrict an account, and Spaces does not either.
- The same or nearly the same message goes to at most 2 new people a day, so your agent writes each first message for the person it is going to.
- A new chat only goes to someone who has messaged your number before, or whom you marked as opted in on the Accounts page.
- LinkedIn: up to 100 new conversations and 100 messages a day, at least 20 seconds apart.
- LinkedIn connection requests: 100 a day and 150 a week on a free account, 100 a day and 200 a week on Premium, Sales Navigator or Recruiter, spaced at random during working hours (22 a day on days 1 to 3, then 40, 60 and 85 a day on a paid account).
Every channel’s limits are on sending limits, and how Spaces protects accounts is on account safety.
FAQ
Can I use Spaces for cold outreach?
Not at scale. On LinkedIn your agent can send careful one-to-one messages and connection requests to people you choose, inside LinkedIn’s limits. On WhatsApp, Spaces refuses the same cold text sent to many people, and bought or scraped lists are against the Terms.
Does Spaces connect to my CRM?
No. Connect your CRM to the agent through its own tools or MCP server. The agent reads and replies through Spaces, and writes leads and notes to your CRM itself.
Can the agent find leads on LinkedIn?
It can search LinkedIn and look up public profiles inside LinkedIn’s daily limits, so you can decide who to contact.
Will the agent follow up with leads?
Yes, with people who asked to hear from you. Follow-ups stop as soon as the person replies, and anyone who says stop is not messaged again.
Can it send a brochure or price list?
Yes. Your agent can attach a file when it replies in a chat. On WhatsApp, the first message to someone new is plain text only.
Can I check messages before they go out?
Ask your AI agent to hold replies as drafts, and nothing goes out until you approve it.
What does it cost?
Free to start, then $9 per connected account a month. Start on the Free plan with no card, and see the pricing page for the details.
Built for
Read more
- Follow-ups that stop on a reply
- Look up a profile
- Qualify new enquiries with an AI agent
- Sort sales enquiries from support requests
- LinkedIn messaging limits
- Can you automate LinkedIn messages?
- Features
- How Spaces keeps accounts safe
- Sending limits
- Docs
- Pricing
Other use cases: Customer support, Recruiting and ATS, or see all use cases.
Try it with your own accounts
Connect an account, add Spaces to your AI agent and give it the brief. Start on the Free plan. No card needed.