AI for Facebook Messenger: answering your messages automatically
Plenty of customers still message businesses on Facebook Messenger, especially local shops, restaurants and services. An AI agent can answer those chats for you, with photos and files, and pass anything important to your team. Here is what it can do and what Messenger allows.
What the agent can do on Messenger
- Read and answer every new chat, with photos and files.
- Answer questions about hours, prices, stock and delivery from the facts you give it.
- Take bookings and orders in the chat.
- Pass complaints, refunds and anything sensitive to a person.
- Schedule messages and run simple automations, such as a morning summary of yesterday's chats.
What Messenger allows
Messenger only lets you reach someone who has not written to you inside its messaging window, so it works best for answering people who message you. Spaces keeps every account inside limits set from published guidance for Facebook: up to 40 messages a day, at least 20 seconds apart, and fewer new chats while a newly connected account warms up. Read the box above on Meta's rules before you connect.
Connect it in minutes
- Start a trial and sign in to Facebook through a secure link. There is no developer app or review to wait for.
- Give your AI agent the facts it needs and what to pass to you.
- Connect your agent to Spaces with one link, and let it answer.
One agent for every channel
The same agent can answer WhatsApp, Instagram, LinkedIn and X as well, so customers get the same answers wherever they write.
Who you message
Pricing
FAQ
Do I need a Facebook developer account?
No. You sign in to Facebook through a secure link and approve the connection.
Can the AI message people who have not written to my business?
Messenger restricts that to its messaging window, so Spaces is built for answering people who message you.
How many Messenger messages can it send a day?
Up to 40 per account, at least 20 seconds apart, with fewer new chats for new accounts.