Tutors on WhatsApp: answer parents while you teach
Parents message tutors on WhatsApp, usually while a lesson is going on: "do you teach GCSE maths?", "can we move Thursday?". An AI agent can answer from your subjects, prices and timetable, book trial lessons and reschedule, and leave anything about a child's progress or wellbeing to you.
What customers ask on WhatsApp
- Do you teach GCSE maths, and which exam boards?
- How much is an hour, and do you do online lessons?
- Can we move Thursday's lesson to Friday?
- Is there a trial lesson?
- Do you have space for a second child?
An example conversation
This illustration shows a parent asking about lessons. Names and details are examples.
| Who | Message |
|---|---|
| Fatima | Hi, do you teach A level chemistry? My son is in year 12. |
| AI agent | Yes, A level chemistry for AQA and OCR, in person or online. Lessons are £45 an hour, and the first one is a 30-minute trial for £20. Would you like to book a trial? |
| Fatima | Yes, online please |
| AI agent | Wednesday at 5pm or Saturday at 10am are free. Which suits him? |
What the agent answers
- Subjects, levels, exam boards and prices.
- Booking trial lessons and moving lessons within your rules.
- Online or in person, and what to prepare.
- Payment reminders in the wording you give it.
What it always hands to you
- Anything about a child's progress, behaviour or wellbeing.
- Fee disputes and refunds.
- Safeguarding concerns, which always go to you straight away.
Talk to parents, not pupils
For pupils under 18, keep the agent's conversations with parents and guardians. Tell it to send lesson details to the parent's number and to pass any message from a pupil to you. That keeps you in line with how most tutoring safeguarding guidance expects contact to work.
The WhatsApp limits that matter here
| Limit | Spaces limit per WhatsApp account |
|---|---|
| Messages | Up to 200 a day |
| Gap between messages | At least 15 seconds |
| New conversations you start | 5 an hour, 10 a day |
Replies to people who message you are not held back by the warm-up, so customers get answers from the first day.
Set it up in an afternoon
- Write a note with subjects, prices, timetable and cancellation rules.
- Connect your WhatsApp number by scanning the QR code.
- Connect your AI agent and share your calendar.
- Tell it to talk only with parents and to pass on safeguarding concerns at once.
- Check its chats every evening for the first week.
Who you message
Pricing
FAQ
Can it send homework or lesson notes?
It can share files you give it with the parent who asked. Keep feedback on progress for yourself.
Can a tutoring centre use one number for all tutors?
Yes. Connect the centre's number and give the agent each tutor's timetable.
Will it chase unpaid invoices?
It can send a polite reminder to the parent in your wording. Disputes go to you.